Terms & conditions continued.

Our liabilities for loss or damage.

When you produce to us, prior to the removal date an itemised inventory, including monetory values for items being carried. where we are not provided with an inventory or you request not to have extended inclusive cover, then our company's liabilities for your goods damaged or broken by our negligence, are set as follows.

If we are liable, we shall re-imburse you the client only to a maximum of £500.00 per item which has been either lost or damaged due to our negligence or breach of contract. we have the right to repair any item if at all feasible, using an outside agency which is deemed appropriate for its repair, however should this not be practicable, then the cash alternative, not new for old, will be offered.

in the event that you decide to accept our ' fully Inclusive insurance cover' for all goods to be removed by us, then our maximum liability for all goods will not exceed the sum of £15.000 pounds. it shall be your responsibility to determine whether the inclusive cover threshold of £15.000.00 is sufficient to cover your total goods and risks attached to them.

Exclusions to our liability.

We will not be liable for any loss damage or failure to produce the goods if caused by:

Fire or explosion unless caused by our negligence or breach of contract. Acts of god, terrorism or any such events outside the control of the company. Goods for removal not packed or unpacked by us including those in wardrobes, doors or appliances or in a package or bundle or other container.

Any foodstuffs, pets flowers or plants or any items already proven as defective prior to packing and removal.
We will not be liable for any damages or costs involved as a result of lose or damage or failure to produce the goods other than by reason of our own personnels negligence. No employee or contractor of C.H.R shall be separately liable to you for any loss or damage mis-delivery errors or omissions.

Time limits for making a claim.

Any loss damage or failure to produce the goods which we are delivering during the removal service must be noted at the time of arrival at the destination address and duly reported to our foreman before he departs. we will not be liable should you have not further advised the company in writing or email, stating the full claim details and reasons for claiming, no later than 14 days following removal date.

Delays in Transit.

we shall not be held responsible for any delays in transit which fall outside our immediate control, eg bad weather, road closures, industrial action by third parties including ferries or airlines.

Holding the goods.

Until all charges including those we have paid on your behalf or payments due under this or other contract have been met we shall have the right in some circumstances to withold some or all the goods being removed.
You will then be further liable to pay all the additional storage charges and other related costs having now occurred by our witholding such goods. until such time as the full payments to the company have been settled.

Should payment for removals not have been paid in full prior to the removals vehicles having loaded but not left the first property, we have the right to charge additional waiting time monies until such funds have been duly paid as per contract.

Disputes.

Should a dispute relating to this agreement not be resolved to the satisfaction of both parties, either may be at liberty to refer it an independent arbitrator appointed by the chartered institute of arbitrators although this dispute cannot be a financial one for witholding payments for removal services, as this is a contractual failure which has been signed, agreed and already adhered to.

Parking Authorisation.

The following conditions shall apply to parking provisions at both the collection and delivery addresses or locations.

Most local boroughs or councils allow 20 mins loading and unloading times on single and double yellow lined routes although not though those that are deemed red routes or main A roads. Should your removal have either issues as per above then you need to seek dispensation from the council concerned for our vehicles to load or unload on them.

This should be undertaken and confirmed wel before the removal date. in the event of such provision or dispensation not been acted upon then all additonal costs prevailing to penalty charges for illegal parking contraventions to our vehicles at either address shall be met by you, as an additional cost to the removal.